FAQs

Do you Deliver or Ship?

St. Charles (55972) is the primary pickup location, delivery can be discussed for a fee of $10 for delivery within 15 miles, $15 for delivery between 16-30 miles. Per MN Cottage Food Laws, shipping of any sort is not allowed at this time (hopefully in 2027).

What is the Pickup Address?

Pickups are near main street and Church Ave in St. Charles, MN (55972). The exact address will be provided in your confirmation email the Monday of your scheduled pickup week.

What is Your Pickup Policy?

Orders should be picked up at the agreed upon time. In the instances for presale orders, where the agreed upon time is set way in advance, a reminder email or message will be sent a few days before pickup including the time and address of pickup. If you do not pick a time, one will be assigned for you.

Pickup Windows Are As Follows, unless an agreed upon time was discussed prior:
Weekdays | 4 - 8pm
Weekends | based on availability - items may be left on back deck in a cooler with ice packs

If items are not picked up on the agreed upon date/time, I will bring your items back to the fridge and items will be placed out the following day for the next pickup window. If your items are not picked up a second time, they become free game for my gremlins or will be donated.

In the event of an unforeseen circumstance or emergency, please reach out as soon as possible to rearrange pickup or your items can be frozen upon request.

Order Window Requirements - Rush Orders

Please place orders at least 1-2 weeks in advance to ensure availability.
Need something sooner? Rush orders may be accepted depending on the schedule and will include a small $25 Rush Fee. Message me to check availability before filling out a custom order request form!

Do Treats Need to be Refrigerated?

Cake Pops can be stored at room temperature for up to 1 week, in the refrigerator for up to 2 weeks and/or frozen for up to 3 months.

Cupcakes, Cookies, Cookie Cakes, Cakes can be stored at room temperature for 1-3 days, 5-6 days in the refrigerator or up to 3 months in the freezer. Just remove from Fridge or Freezer a few hours before serving to allow items to come to room temp, especially if any frosting is involved.

Chocolate Dipped Treats can be stored in airtight container for up to 2 weeks, refrigeration not recommended. 

Please Note: refrigeration may cause condensation once brought back to room temp, which can affect custom designs or details.

Do you Cater to Intolerances or Allergens?

Unfortunately, I’m unable to accommodate specific food allergies. All items are made in a kitchen that handles gluten, dairy, nuts, and eggs, so treats may contain traces of these allergens.

How Does Payment Work?

50% deposit is required to secure your order, with the remaining balance due one week before your scheduled pickup. Once we’ve finalized your order details, I will email you an invoice with multiple payment options.